Email & SMS Privacy Policy

This Email and SMS Privacy Policy and Terms & Conditions explains how San Tan Fireworks collects and uses email addresses and mobile phone numbers for digital receipts, customer support notifications, and other transaction-related communications.

By voluntarily providing your email address or mobile phone number at checkout, through our point-of-sale system, on our website, or while requesting customer support, you agree to receive email and/or SMS communications from San Tan Fireworks related to digital receipts, customer support, and transaction-related notifications.

When you voluntarily provide your email address or mobile phone number, we may collect that information for the purpose of sending electronic communications related to your transaction, receipt, or customer support request.

We use email addresses and mobile numbers only for transactional and customer-service purposes, including:

• •Digital receipt delivery
• •Support ticket creation confirmations
• •Support ticket status updates
• •Requests for additional information related to a support case
• •Support ticket resolution notifications
• •Transaction-related customer service communications

Email and SMS messages are not used for marketing, advertising, promotional offers, abandoned cart reminders, or third-party promotional messaging unless you separately provide consent to receive marketing communications.

Customers opt in to electronic communications by voluntarily providing their email address or mobile phone number and requesting communication by email or SMS.

For digital receipts, customers opt in by providing their email address or mobile phone number at checkout and requesting an email or SMS receipt.

For support notifications, customers opt in by providing their email address or mobile phone number when requesting customer support or when agreeing to receive support-related updates.

We do not sell, rent, share, or disclose email addresses, mobile phone numbers, SMS opt-in information, or email opt-in information to third parties for their marketing or promotional purposes.

Email addresses and mobile numbers may only be shared with service providers that help us operate our messaging, point-of-sale, receipt, email, SMS, or customer support systems. These service providers are permitted to use this information only as necessary to provide services on our behalf and are not allowed to use it for their own marketing or promotional purposes.

Message frequency varies based on customer activity. For receipt messages, customers may receive an email or SMS message after each transaction where they request a digital receipt. For support notifications, customers may receive messages when a support ticket is created, updated, requires additional information, or is resolved.

For SMS messages, message and data rates may apply depending on your mobile carrier and plan.

You may opt out of SMS messages at any time by replying STOP. After opting out, you may receive a final confirmation message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from this campaign unless you opt in again.

You may opt out of non-transactional email communications by using the unsubscribe link included in the email, if applicable, or by contacting us directly. Transactional emails related to receipts, purchases, support requests, or legal/business records may still be sent when necessary to provide the requested service or maintain required records.

For SMS help, reply HELP.

For email or SMS assistance, contact San Tan Fireworks directly at 480-686-0806.

SMS delivery is subject to your mobile carrier's network availability. Carriers are not liable for delayed or undelivered messages.

You must be the account holder, email address owner, mobile phone number owner, or have the account holder's permission to provide an email address or mobile phone number for electronic communications.

We retain email addresses, mobile numbers, receipt records, support records, and messaging records only as long as reasonably necessary for transaction records, support purposes, legal compliance, fraud prevention, and business operations.

San Tan Fireworks may update this Email and SMS Privacy Policy and Terms & Conditions from time to time. Continued use of email or SMS communications after changes are posted means you accept the updated terms.

For questions about this Email and SMS Privacy Policy and Terms & Conditions, contact San Tan Fireworks at 480-686-0806.